Is your monthly pricing fixed from month to month?Yes. This is just one of the advantages of working with us: fixed and transparent pricing for the term of your agreement (typically five years).
Do I own my own security alarm system?Yes. You always own your own equipment with us. We do not offer leases, nor do we lease equipment.
Do you offer technical support?We have live Florida-based phone operators available 24/7 365 days a year. We also have local background-checked service technicians available during business hours and on-call for emergencies. We will schedule you a service call within 24 hours If we cannot resolve your question or issue on the phone.
Is your professional monitoring center outsourced?No. We own and operate our own professional monitoring center (“central station”) in Port Charlotte, FL. Our central station is UL Listed and TMA Five Diamond certified meaning we adhere to the highest standards in the monitoring industry.
UL Certified Central Station
Five Diamond Designated Monitoring Centers